About Pet Parents
Pet Parents is a company made up of Pet Parents just like you. Everything we do, create, and sell comes from that perspective; from being pet parents ourselves. Our focus is on serving the needs of pets and their parents from puppyhood, through adulthood, and the golden years. Our products revolve around the mantra; Happy House, Happy Pets.™ Whether that is consumables that are both clean for your furbabies body and clean for your home or whether it's dog diapers and belly bands that serve pets and their parents through every stage of their fur baby's life. Pet Parents™ is all about serving fellow pet parents and their furbabies.
We're the leading manufacturer of washable dog diapers and washable dog belly bands. With sizes ranging to fit the tiniest of tea cup chihuahuas to the largest great Danes, we have the size to fit your pup. Whether you want your dog diapers and dog belly bands to look stylish on your cute princess, look classy on your gentlemen, or even look natural and blend in with your dog's fur, we have a color combo perfect for your pup. We've served thousands of happy pet parents, we've got years of experience and a widespread reputation, we're the #1 choice for pet parents and their pets. Our sales offices are headquartered in Ankeny, Iowa, and we have warehouses across the country.
We're a small company headquartered in Ankeny, Iowa to serve pet parents and their pet’s needs. Unlike large big-box stores that carry everything under the sun, we focus 100% on products that match our mantra, "Happy House, Happy Pets.™ We are Pet Parents ourselves and every product has been created from our own needs as being pet parents and so we're sure our products will help you and your pup live a healthier and happier life.
Why Pick Pet Parents?
Expertise You Need
Focused Exclusively on Products for Pet Parents
We focus on one thing and one thing only: pet parents and their pets. This specialization allows us to offer you an unmatched level of expertise for choosing the best products for your pets.
Incredibly Detailed Website
Every page on our site was created by a pet parent and written to be as helpful as possible. Our product pages contain detailed descriptions based on years of experience with the products, information from actual use, tips only a pet parent would know, unspoken secrets, through experience insight, and much more! We've spent a tremendous amount of time on our site to make sure you're able to find the right products for your pet the FIRST time you order. Whether you’re a 1st time pet parent with your new puppy, or if your 1st furbaby is old and grey we’ve got you covered.
Best Practices, Tips, & Troubleshooting Resources
Choosing the best product for your specific situation and preference can be tricky if you haven't done it before, haven't learned it over the years, or discovered it through trial and error, which is why we've created an entire library of related resources. Our detailed articles will guide you through the process of properly choosing your products and can save you hours of wasted time and frustration.
Service You Deserve
Taking great care of our customers over the years has earned us a reputation as the best place for Pet Parents Whether you do a Google search for us, browse recent customer comments on our Facebook page or ask around your favourite pet forum, we believe you'll come to the same conclusion: that we are well known for outstanding customer service.
No Nickel & Diming
We are an authorized dealer or the manufacturer of all the brands we carry. Because we are laser focused on pet parents and their pets and because of the sheer volume we sell, we offer the lowest possible price the manufacturers will allow. All of our products ship free in the continental United States. If we discover we can bundle products together, and save you money, we will. We guarantee you won't find the same product or product bundle for a cheaper price. Anywhere. If you do, we promise to match it, and send you a gift. On top of this, we don't charge sales tax, which can save you hundreds of dollars.
Fast Order Processing
We work to process your order as quickly as possible and are usually able to ship out orders placed by 3:00 pm CST the same business day. You can also expect timely email tracking notifications, as well as fast resolution of any issues or problems that may occur.
The Pet Parents team is made up of a few dedicated Pet Parents who have raised or are raising a handful of furbabies themselves and have personally used every product on our site. We're a smaller company with just a handful of staff, and if you end up emailing or calling you'll likely end up chatting with a real person!
Our Promise To You
If we're fortunate enough to earn your business, we'll provide you with the professional, prompt and expert service you deserve. In the unlikely event something goes wrong with your order or shipment, we'll work to resolve any problems as quickly as possible. We want you to be happy with the service you receive, and will do whatever we can to ensure that's the case. That's our personal guarantee.